Customer Service Portal

Welcome to Madison Racquet & Swim Club’s
Customer Service Portal

It’s never been easier to manage your account and register for classes at Madison Racquet & Swim Club!  Just follow the Log In Guidelines below to access your account. Now enjoy the ease of registering online any time of day or night.


Pay online

Log In Guidelines:

  • Log in by entering your email address and then your password.  The password for customers is your account number. When signing in for the first time, click on “forgot password” and your account number will be emailed to you.
  • For all customers with more than one person on the account, the email address and password is that of the primary member. If you are not sure who the primary member is, try to log in with each adult person on your customer account. If your login is unsuccessful, please contact the club to help you with your information.
  • Once you log in, we highly recommend that you change your password.  You will find that option by editing your password on the MEMBER PROFILE page.Please click below to start your log in process.
  • To register for a program, select Program Registration, Program Group and Program from the drop down menus.  Select “Book” and follow the prompts.
  • To make a payment on your account select “Account Activity”.  You may need to widen your date range to see specific charges and account activity from prior months.